Shipments and returns

At Vexclusive.in, we are committed to providing a seamless shopping experience for our customers across India. We offer free shipping on a wide range of product categories, including:

1. Mobiles

2. Mobile Accessories

3. Gaming Consoles

4. Gaming Accessories

5. Electronics

Here's what you need to know about our shipping policy:

Shipping Locations

We ship our products from Hyderabad to locations across India. You can enjoy our free shipping service no matter where you are within the country.

Shipping Method

We utilize reliable and trusted courier services to ensure safe and timely delivery of your orders. You can track your shipment through the provided tracking information once your order has been dispatched.

Delivery Time

The estimated delivery time for your order may vary depending on your location and the specific product you've ordered. However, we strive to deliver your products as quickly as possible. You can find estimated delivery times on the product pages or during the checkout process.

Order Processing

Once you place an order with us, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing. You will receive an email notification with tracking information once your order has been shipped.

Free Shipping

We are pleased to offer free shipping on all orders within India for the product categories mentioned above. There are no hidden charges or additional fees for shipping. Enjoy a hassle-free shopping experience with us!

Shipping Restrictions

While we aim to deliver our products to every corner of India, there may be certain remote areas or locations where we are unable to provide free shipping. In such cases, our website will notify you during the checkout process, and you may need to pay additional shipping charges if applicable.

Return Policy

For information regarding returns and exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions or require assistance with your order or shipment, please don't hesitate to contact our friendly customer support team. We are here to help you.

Thank you for choosing Vexclusive.in for your shopping needs. We look forward to serving you and providing you with high-quality products delivered right to your doorstep, without any shipping costs.

Happy shopping!

Best regards,

Vexclusive.in Team

Local Shipping and Pickup Policy

For Hyderabad Only

Thank you for choosing Vexclusive.in for your shopping needs. We want to ensure that you have a clear understanding of our shipping and pickup options, including our new "Free In-Store Pickup" feature.

Free In-Store Pickup

Exciting news! We now offer a "Free In-Store Pickup" option. This means you can place your order online and collect it from your preferred local store at no additional cost. To utilize this service, simply select the "Free In-Store Pickup" option during checkout. When picking up your order in-store, please provide proof of identity (such as a valid ID or order confirmation email) to our store staff to ensure a smooth and secure transaction. 

Local Delivery - For Hyderabad Only

When you place an order on our website, you are making an offer to purchase the products you have selected. We accept this offer when you pick up your order at your preferred local store or, if applicable, when we deliver your order to your doorstep on the scheduled delivery date. We will notify you through electronic communication once your order is ready for pickup or out for delivery.

Geographic Limitations

Please note that our delivery and pickup services are currently available in select areas within Hyderabad. To check if your location falls within our service area, please contact our customer care team or visit our website for more details.

Home Delivery

For your convenience, we offer home delivery services. During the order confirmation process, you will have the option to select a delivery window that suits your schedule. Once you've made your selection, our team will prepare and pack your order. Your order will then be entrusted to one of our trusted delivery partners, who will ensure it reaches your specified delivery address on time.

At Vexclusive.in, we strive to provide you with convenient and flexible shopping experiences. If you have any questions or require further assistance, please feel free to reach out to our dedicated customer support team. Thank you for shopping with us!

Best regards,

Vexclusive.in Team.

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